About
Environmentally conscious luxury serviced apartments without compromising on quality or service
Our mission & vision
Tailored Stays was founded in 2016 with one mission: to offer unrivalled corporate luxury serviced apartments in Cambridge, with a relentless focus on customer service, delivering the best quality properties in the most desirable locations, and continuously reducing our carbon footprint and environmental impact.
We understand our role in ensuring we operate ethically and sustainability. Tourism and business travel plays a burden on our planet and that’s why we are working continuously as an organisation to remove single use plastic and operate as a carbon neutral business, whilst still delivering the luxury serviced apartments in Cambridge at a competitive price.
We are also proud to work hard with our supply chain to try and ensure as many of our products as possible are produced and manufactured locally, ensuring we continue to support the local economy and independent businesses that make Cambridge such a charming city.
Mark Kempson
Founder
Meet The Tailored Team
Our management team brings over 40 years combined hospitality and property experience to the business.
Having worked in property for over 20 years Mark decided to relocate from London back to his hometown of Cambridge. He set Tailored Stays up with the ambition of raising the standard of serviced accommodation in the city. He now oversees the day to day running of the business along with working with partners and investors on the longer-term vision for the organisation.
Mark Kempson
FounderKim started work at Tailored Stays in 2019, with a keen eye for detail, she has become a vital part of the team. Kim is responsible for ensuring all our apartments are spotlessly clean and ensuring her housekeeping team maintain the consistent standards our clients have come to expect.
Kim Edwards
Housekeeping SupervisorWill comes from a client relationship and customer service background. He has 6 years’ experience and will be working to grow and develop the business and relationships as the property portfolio continues to expand. Will has a meticulous attention to detail and is looking forward to helping expand and grow the business.
William Gapper
Operations ManagerSeb is the new addition to the business. He brings a wealth of hospitality and operations experience and spends his days working closely with clients and agents ensuring guests have the very best stays. Seb’s favourite part of the job is greeting guests at check-ins, and chatting thorough the best places to visit, especially his favourite ‘off the beaten track’ pubs.
Seb Longhurst
Guest ManagementContinuously striving to make your stay with us as enjoyable as possible
Championing local businesses
It’s really important to the Tailored Stays team that we support the local economy, and independent businesses that makes the city such a charming place to visit. As a city, we have such an incredible array of crafts and skills, so we have partnered up with several local businesses and suppliers to incorporate as many of these into our apartments as possible.
Our team are also well equipped to recommend great places to visit and eat whilst staying in Cambridge.
Supporting the wider community
As a business established in Cambridge, we want to make sure we give back to the community which has supported us. Which is why you will find us participating in local charity events, fundraisers, and initiatives across the city. All our staff also have one giving back day a year where they can spend the day working with a charity or fundraising initiative of their choice.
It’s the details that make us different
For us we believe it’s often the little things that really make the difference, which is why we’ve spent a lot of time focusing on the details that will enhance your stay and included them within our property’s and service as standard. After all, we want our apartments to feel like home.